About this course
Executive Assistant and Office Management gives delegates a structured, practical understanding of the modern executive assistant and office management, then builds the skills to apply diary and time management, professional communication and organising meetings and events in real work. Communication, customer service and personal effectiveness courses for every role, from writing and presenting to digital marketing. One of our most requested courses.
Sessions are led by practitioners with at least 15 years in the field, and mix short input with exercises, case studies and group work, so delegates return with methods they can use straight away.
Who should attend
Professionals in any role who want to communicate, serve customers and work more effectively. No specialist prerequisites are required for the Practitioner level; Foundation, Advanced and Executive versions are available on request.
What you will learn
- The modern executive assistant
- Office management
- Diary and time management
- Professional communication
- Organising meetings and events
5-day course outline
- Day 1
The modern executive assistant
Concepts, standards and terminology, with a diagnostic exercise to baseline the group.
- Day 2
Office management
Methods and tools explained step by step, with worked examples from real operations.
- Day 3
Diary and time management
Hands-on practice in small groups using realistic data, cases and templates.
- Day 4
Professional communication
Case studies of successes and failures, and how to apply the lessons in your organisation.
- Day 5
Organising meetings and events
Integration exercise, final knowledge check and a personal action plan.
10-day extended programme
The extended programme includes the full 5-day outline above, plus a second week of applied work.
- Day 6
Applied workshop: The modern executive assistant
Deeper practice with your own data or site examples.
- Day 7
Applied workshop: Office management and diary and time management
Group exercises that combine methods from week one.
- Day 8
Field case study: Professional communication
A detailed industry case worked through from start to finish.
- Day 9
Advanced practice: Organising meetings and events
Tools, templates and checklists to take back to work.
- Day 10
Assessed project and presentation
Each delegate presents an improvement plan and completes the final assessment.
Upcoming classroom dates
| Dates | City | Length | Fee |
|---|---|---|---|
| 9 Nov 2026 to 20 Nov 2026 | Kuala Lumpur | 10 days | $4,450 |
| 14 Dec 2026 to 18 Dec 2026 | Kuala Lumpur | 5 days | $2,450 |
| 3 Jan 2027 to 7 Jan 2027 | Cairo | 5 days | $2,450 |
| 7 Feb 2027 to 18 Feb 2027 | Riyadh | 10 days | $4,450 |
| 1 Mar 2027 to 5 Mar 2027 | Barcelona | 5 days | $3,450 |
| 12 Apr 2027 to 16 Apr 2027 | London | 5 days | $3,450 |
| 3 May 2027 to 7 May 2027 | Barcelona | 5 days | $3,450 |
| 13 Jun 2027 to 17 Jun 2027 | Riyadh | 5 days | $2,450 |
| 5 Jul 2027 to 9 Jul 2027 | Kuala Lumpur | 5 days | $2,450 |
| 2 Aug 2027 to 6 Aug 2027 | Barcelona | 5 days | $3,450 |
Live online sessions run every month in GCC, Europe and Asia time slots. Other dates and cities on request.
Customise this course
Change the level, language, length and format, combine it with topics from other courses or ask for topics that are not in our catalogue, and add your own case studies, site visits or exam preparation. Open this course in the customiser to see the day-by-day outline and an instant indicative fee.
Frequently asked questions
How long is the Executive Assistant and Office Management course?
It runs as a 5-day core programme or a 10-day extended programme. The 10-day version adds a second week of workshops, case studies and an assessed project.
Where is the Executive Assistant and Office Management course held?
Classroom sessions run in Dubai, Istanbul, London, Kuala Lumpur and Cairo, with more cities opening to 2030. It is also available live online and in-house at your site.
Can the Executive Assistant and Office Management course be customised?
Yes. You can change the level, language, length from 1 to 20 days and format, add topics from other courses or new topics, and include your own case studies. Use the online customiser for an instant indicative fee.
How much does the Executive Assistant and Office Management course cost?
From $2,450 for 5 days in Dubai, Istanbul, Cairo or Kuala Lumpur, $3,450 in London, and $1,450 live online. In-house delivery for up to 15 delegates starts at $12,900.