About this course
Smart Cities and Digital Government gives delegates a structured, practical understanding of smart city concepts and digital government services, then builds the skills to apply data platforms, citizen engagement and governance in real work. Governance, risk and public sector courses for government entities, regulators and boards. Demand for these skills is expected to rise strongly by 2028.
Sessions are led by practitioners with at least 15 years in the field, and mix short input with exercises, case studies and group work, so delegates return with methods they can use straight away.
Who should attend
Government officials, board members, compliance, risk, legal and policy professionals. No specialist prerequisites are required for the Practitioner level; Foundation, Advanced and Executive versions are available on request.
What you will learn
- Smart city concepts
- Digital government services
- Data platforms
- Citizen engagement
- Governance
5-day course outline
- Day 1
Smart city concepts
Concepts, standards and terminology, with a diagnostic exercise to baseline the group.
- Day 2
Digital government services
Methods and tools explained step by step, with worked examples from real operations.
- Day 3
Data platforms
Hands-on practice in small groups using realistic data, cases and templates.
- Day 4
Citizen engagement
Case studies of successes and failures, and how to apply the lessons in your organisation.
- Day 5
Governance
Integration exercise, final knowledge check and a personal action plan.
10-day extended programme
The extended programme includes the full 5-day outline above, plus a second week of applied work.
- Day 6
Applied workshop: Smart city concepts
Deeper practice with your own data or site examples.
- Day 7
Applied workshop: Digital government services and data platforms
Group exercises that combine methods from week one.
- Day 8
Field case study: Citizen engagement
A detailed industry case worked through from start to finish.
- Day 9
Advanced practice: Governance
Tools, templates and checklists to take back to work.
- Day 10
Assessed project and presentation
Each delegate presents an improvement plan and completes the final assessment.
Upcoming classroom dates
| Dates | City | Length | Fee |
|---|---|---|---|
| 2 Nov 2026 to 6 Nov 2026 | Kuala Lumpur | 5 days | $2,450 |
| 7 Dec 2026 to 11 Dec 2026 | Dubai | 5 days | $2,450 |
| 18 Jan 2027 to 29 Jan 2027 | Barcelona | 10 days | $6,250 |
| 8 Feb 2027 to 12 Feb 2027 | Istanbul | 5 days | $2,450 |
| 14 Mar 2027 to 18 Mar 2027 | Riyadh | 5 days | $2,450 |
| 5 Apr 2027 to 16 Apr 2027 | Dubai | 10 days | $4,450 |
| 3 May 2027 to 7 May 2027 | London | 5 days | $3,450 |
| 14 Jun 2027 to 18 Jun 2027 | London | 5 days | $3,450 |
| 19 Jul 2027 to 23 Jul 2027 | Dubai | 5 days | $2,450 |
| 16 Aug 2027 to 20 Aug 2027 | Kuala Lumpur | 5 days | $2,450 |
Live online sessions run every month in GCC, Europe and Asia time slots. Other dates and cities on request.
Customise this course
Change the level, language, length and format, combine it with topics from other courses or ask for topics that are not in our catalogue, and add your own case studies, site visits or exam preparation. Open this course in the customiser to see the day-by-day outline and an instant indicative fee.
Frequently asked questions
How long is the Smart Cities and Digital Government course?
It runs as a 5-day core programme or a 10-day extended programme. The 10-day version adds a second week of workshops, case studies and an assessed project.
Where is the Smart Cities and Digital Government course held?
Classroom sessions run in Dubai, Istanbul, London, Kuala Lumpur and Cairo, with more cities opening to 2030. It is also available live online and in-house at your site.
Can the Smart Cities and Digital Government course be customised?
Yes. You can change the level, language, length from 1 to 20 days and format, add topics from other courses or new topics, and include your own case studies. Use the online customiser for an instant indicative fee.
How much does the Smart Cities and Digital Government course cost?
From $2,450 for 5 days in Dubai, Istanbul, Cairo or Kuala Lumpur, $3,450 in London, and $1,450 live online. In-house delivery for up to 15 delegates starts at $12,900.